About Us

Your Local Flooring & Remodeling Experts

Our Story

Key Flooring of Chattanooga traces its roots back more than 55 years, beginning with Mr. Harold Key, who sold rugs out of his home while working days at a bakery. His commitment to hard work and honest service eventually led him to open Key’s Carpet Center in East Ridge, later expanding to our current location on Lee Highway.

Mr. Key and his son-in-law, Rick Allison, built a respected legacy grounded in friendly, knowledgeable service and supported by skilled installers. When the previous owners were ready to retire, Brad and Misty Potter purchased the business and renamed it Key Flooring of Chattanooga, committed to honoring its legacy while continuing to grow the company for the future.

At Key Flooring, we want every customer who walks through our doors to feel like a neighbor or a member of the family. Our goal is to help you choose flooring you’ll love for years to come. Because we know flooring is a significant investment, we take the time to understand your style, needs, and budget. With a wide selection of flooring options such as classic hardwoods and scratch-resistant LVP, we’ll help you find the perfect fit. Once you’ve made your choice, our experienced installers, some with more than 35 years in the trade, take care of the installation from start to finish.


 

What Sets Us Apart?

At Key Flooring, we’re committed to offering more than just great products - we deliver exceptional value and customer care. With a wide selection of the latest styles and trends, personalized service, and free estimates, we make the flooring process seamless and stress-free.  When you work with Key Floor you can rest assured you're getting the best experience.

Lowest Total Cost Guarantee*

We will meet or beat any competitor’s price or we will give you a $50 gift card.

One Year Install Guarantee.

We will repair any installation caused issue for free for 1 year.

60 Day Satisfaction Guarantee**

Many of our products come with a 60 day satisfaction guarantee. If you don’t like it, we will replace it, for FREE!

 

Referral Program*

If you suggest to family, friend, neighbor, etc. to use Key Flooring & they purchase, you will receive a $50 gift card.

Full Installation Available.

Allow our experienced teams professionally install your new floors.

Latest Style & Color Trends.

Our team stays current on local and national flooring trends to provide you input when making your choice.

Loyalty Customer Discount*

All returning customers of Key Flooring get a 10% discount on their total next purchase.

Military & Senior Discount*

All military and seniors get a 10% discount on their total purchase.

Large but Curated Selection.

Over 50 different brands and thousands of colors and styles to choose from.

Personalized Service

Our goal is to educate and support your purchasing decision by being with you through the entire process.

Free Estimates.

We will never charge you to come to your home to provide an estimate for our services.

 

* These offers apply to residential flooring only. Discounts can not be combined.
** Only products identified as Abbey 60 day satisfaction guarantee are included


Our Process


1

 Visit our store and let our team help you find the perfect flooring to match your needs, style, and budget.

2

Schedule an in-home consultation. We’ll measure your space, review transitions and subfloor needs, and answer any questions you may have.

3

You’ll receive an email quote based on your measurements and flooring selection.

4

Once you approve the quote and submit your deposit, we’ll place the order and schedule your installation.

5

We’ll keep you updated along the way and call the week before your installation to confirm all the details

6

Your installation will take place on the date you selected. After you’re completely happy with the results, the final balance is collected.

7

Enjoy your beautiful new floors, and if you have a moment, please consider leaving us a 5-star review on Google

8

Spread the word! Your referral earns them 10% off their flooring and you a $50 gift card to a local restaurant as our thank you.



Discounts

 We proudly offer a 10% discount for Veterans, first responders, senior citizens, and repeat customers.


Let's Work Together

Discover the difference Key Flooring of Chattanooga can make with your next remodeling project. Contact us today!

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